Loading...
Serving Lafayette, CA and surrounding areas. (925) 298-0549
Your vehicle is towed and the fees are adding up. We tell you exactly where it is, what you owe, and what to bring - so you can resolve this today.
Vehicle storage in Lafayette means your car is held in a secured, access-controlled lot after a tow - whether from Highway 24, a private parking area, or a local street - and daily storage fees run from the moment it arrives, so the sooner you act, the lower your total bill will be.
Most people are caught off guard when they find their car is gone. The stress comes from not knowing where it is or what it will cost to get it back. Vehicle storage is a regulated service in California, meaning the charges and your rights as a vehicle owner are defined by state law - you are not at the mercy of an arbitrary process. If you also need to move the vehicle elsewhere once released, our police towing page explains how impounded vehicles are handled from that side.
Acting quickly is the single most effective thing you can do. Call us and we will give you the lot address, the current charge total, and a complete list of what to bring - before you make the trip.
If you return to find your vehicle missing from a street, parking lot, or private property in Lafayette, it may have been towed rather than stolen. The first call is to the Contra Costa County Sheriff or CHP - they can confirm whether a tow was ordered and which company has your vehicle. Do not wait, because storage fees are running from the moment it arrived.
California law requires towing companies to notify the registered owner after a non-consensual tow, typically by sending notice to the address on file with the DMV. If you receive this notice, you have a narrow window before fees compound significantly. Call the storage facility the same day you receive it to understand your current charges and options.
After an accident, your insurance adjuster will need to know the storage location to begin the claims process. The sooner you provide that information, the sooner your insurer can authorize payment or coordinate release - and the sooner the daily storage fees stop being your problem. Many policies have a limited window for storage fee reimbursement.
If you believe the tow was improper, or if an insurance claim is taking longer than expected, storage charges are still accruing every day. Contact the facility immediately - even just to document your situation - because California law sets a process that can eventually lead to a lien sale on unclaimed vehicles, and acting early keeps more options open.
Our secured storage lot holds vehicles after any type of tow - law-enforcement-ordered tows, private-property tows, accident scenes on Highway 24, and owner-requested holds while repairs are arranged. Every vehicle is photographed on intake and logged with arrival time, so there is a clear record of its condition from the moment it arrives. If your vehicle arrived through a medium duty towing call - a box truck, large van, or oversized vehicle - our lot is equipped to hold those too.
We work directly with insurance adjusters and claims teams to coordinate release, transfer to a repair shop, or total-loss pickup. If your situation involves a dispute about a private-property tow, we can walk you through the California hearing process. For vehicles that need to be moved to a specific shop or facility once released, we can coordinate the transport. Our team is reachable by phone and gives you a full charge breakdown before you leave home, so there are no surprises at the gate.
Suits vehicles towed from a collision on Highway 24 or a local street while an insurance claim or repair decision is pending.
Suits vehicles towed at the request of CHP, the Contra Costa County Sheriff, or another public safety agency during an incident or evacuation.
Suits vehicles towed from a shopping center, apartment lot, or other private property in Lafayette, with documentation of the tow circumstances.
Suits vehicle owners who need a secure place to keep a car while arranging repairs, transport, or sale - useful after a breakdown or a total-loss determination.
Lafayette sits directly along Highway 24, one of the primary east-west routes through the East Bay, and the Caldecott Tunnel corridor sees a high volume of accidents and breakdowns. Vehicles involved in incidents on this stretch are frequently towed to nearby storage facilities while insurance claims are processed or repairs arranged. The BART station and the surrounding downtown parking areas also see regular enforcement of parking rules, and vehicles left in restricted zones - especially near the park-and-ride - are sometimes towed without the owner realizing it until they return after work. Residents of Walnut Creek and Orinda whose vehicles are towed on or near the Highway 24 corridor often end up at storage facilities in the Lafayette area as well.
Contra Costa County and the state of California both play a role in setting and overseeing the rates that storage facilities can charge - particularly for non-consensual tows. This means the charges you owe are not arbitrary, but it also means the specific rate that applies to your situation depends on how the tow was initiated. Knowing your rights - including the right to a written rate sheet before you pay, the right to retrieve personal property before paying the full balance, and the right to a hearing if you believe the tow was improper - is something we help every customer understand clearly before they make the trip to the lot.
We confirm the lot address, the exact date and time your vehicle arrived, and who initiated the tow. You get this information over the phone before you leave home.
We provide an itemized list of all charges - tow fee, daily storage rate, and any additional fees - so you know the exact total before you arrive at the lot. No surprises at the gate.
We tell you exactly what to bring: ID, registration or title, and any authorization letters if someone else is picking up. If your insurer is involved, we coordinate directly with your adjuster to move the process forward.
When you arrive, we process paperwork and payment, then walk you to the vehicle. We show you the intake photos so you can compare the current condition to arrival condition before you sign the release.
Call us and we give you the lot address, the full charge breakdown, and your document checklist over the phone - before you make the trip.
(925) 298-0549From the moment your vehicle arrives at our lot, it is photographed and logged. This protects you during an insurance claim and gives you a clear record if any question about damage comes up later - you have evidence of the condition at arrival, not just our word for it.
We give you a complete, written breakdown of all fees - tow charge, daily storage rate, and any additional items - before you leave home. Arriving at a storage lot with no idea what you owe is a bad experience we prevent with one phone call.
We work directly with insurers and adjusters to move the release process forward as quickly as possible. If your claim is pending, we can communicate with your insurer so storage charges do not grow beyond what your policy will cover.
Membership in the Towing and Recovery Association of America (TRAA) means we are held to industry standards for storage documentation, intake procedures, and customer communication - not just our own word that we do things right.
Dealing with a towed vehicle is stressful, and the storage process should not make it worse. Our team picks up the phone, gives you real information immediately, and works to get your vehicle released as quickly as your situation allows.
Box trucks, step vans, and larger personal vehicles need the right equipment - medium duty towing gets them to the shop or lot without risking drivetrain damage.
Learn MoreIf your vehicle was towed at law enforcement's request, we handle the impound process and help you understand what it takes to get it back.
Learn MoreStorage charges add up every day your vehicle sits. Call Lafayette Towing Experts now and we tell you exactly where it is, what you owe, and how to get it released today.